In order to file a return you may contact us as at info@ mavensco.com and our agents will provide you with a return label. Once the item has been received and inspected if you qualify for a refund we will initiate the refund within 24-48 hours. Returns must be requested within 5 Business days of receiving the item.
Refunds (if applicable)
Refunds will be approved within 24 - 48 hours and may take 3-14 business days to reflect in your account depending on your banking institution.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within three to ten business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please utilize the Contact Us Page or E-Mail us at Info@mavensco.com
Sale items (are not refundable)
All Sales Final ( NO REFUNDS OR EXCHANGE)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded though you may get store credit ( at the discretion of the sales agent) and you will be notified by email.
We will provide you with a shipping label however the cost may be deducted from your refund.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Returns Costs Will Be Deducted From Your Refund.
All orders require a signature to mitigate fraudulent disputes, all customers are notified that their orders require signatures. If your item is returned due to failure to sign for your package, the customer will be charged for reshipments.
NOTE: Once you purchase from our website you are agreeing to all terms and conditions and compliance will be upheld and submitted in all claims including chargebacks and disputes.